Important Information
Policies
To help make your stay at Fragrance Hotel - Oasis in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear rules for a smooth and simple stay
Check-in and Check-out
- Check-in: From 3:00 PM
- Check-out: Until 12:00 PM
Late check-out may be available on request, subject to availability and fees.
Identification and Age Requirement
Guests must present a valid photo ID at check-in. The minimum age for check-in is 18 years.
Deposits and Payments
A refundable deposit may be required upon arrival to cover incidental charges. Major credit cards are accepted.
Smoking Policy
The property is strictly non-smoking throughout, including all guest rooms and public spaces.
Pets
Pets are not allowed at the hotel.
Cancellation Policy
Cancellation terms depend on the booking type. Standard reservations often allow free cancellation within a set period before arrival; non-refundable rates are charged in full. Always confirm the policy at the time of booking.
Other Notes
- Luggage storage is available at the front desk for early arrivals or late departures.
- All rooms include complimentary Wi-Fi.
- Accessibility is supported with elevator access to guest floors.